Dermantra

Privacy Policy

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Privacy Policy

1. Information collected:

  • Dermantra Skin Clinic S.A. de C.V. (hereinafter, “Dermantra”) collects personal information from patients, including name, email address, and phone number, to schedule appointments and provide information about our services.
  • Information is collected through forms on our website (dermantra.com) and during phone calls.
  • We do not use cookies or other tracking technologies on our website.

2. Use of information:

  • Personal information is used to schedule appointments, send reminders, and provide relevant information about our services.
  • No compartimos su información personal con terceros, excepto cuando sea necesario para cumplir con la ley.  

3. Information security:

  • Dermantra is committed to protecting its patients' personal information.
  • We implement security measures to prevent unauthorized access, alteration, or disclosure of your information.

4. Patient rights:

  • Patients have the right to access, modify or delete their personal information.
  • To exercise these rights, you can contact us by email or phone.

5. Changes to the privacy policy:

  • Dermantra se reserva el derecho de modificar esta política de privacidad en cualquier momento. Los cambios serán publicados en nuestro sitio web dermantra.com.

6. Additional information:

  • Dermantra complies with all applicable health regulations in Mexico. We hold the COFEPRIS Health Registry: 2411025036X00024 and the COFEPRIS Advertising Permit: 2411022002A00002.
  • For more information about our COFEPRIS records, or any information related to the handling of your personal data, you can contact us through the means mentioned above.

7. Contact:

  • Si tiene alguna pregunta sobre esta política de privacidad, puede contactarnos a través de los siguientes medios:
    • Correo electrónico: info@dermantra.com  
    • Teléfono: +52 415 120-0647 / +52 415 177-7959